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I Always Wondered What The Proper Procedure Was


I Always Wondered What The Proper Procedure Was

The customer is always right…. except when they’re not.

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» 16 TPS Reports

  1. Tyenkrovy says:

    Oh gods, yes. I would so do this if I could get away with it.

  2. Cecilbanon says:

    This is what we all are REALLY saying when we have to deal with customer. We just have to say it in longer, less obvious ways.

  3. Poki says:

    I would hand this out to all unreasonable customers if it didn’t run me the risk of being fired. Too bad they don’t stop to think before they open their mouths and make themselves look stupid.

  4. Tartsonawire says:

    Oh my…yeah…this is basically what they had doing at my last job in a call center…the one that I quit when my boss literally told me it was ok to lie to people in order to get sales…he preferred to call it “acting”.

  5. Nienna says:

    I actually had an experience like this recently, except they also added a bit about how I was a moron about giving them money in the first place.

  6. aleksa says:

    This is SO getting taped up at work.

  7. OrionRed says:

    There needs to be a “How to complain/protest” for customers. 99.9999% of the time, just walking up to anyone who works there and saying something like “I bought this, but this happened, and I’d like to have this happen instead.” Will get you exactly what you wanted in the first place.

    Never ask for more than you paid for.
    There is no pain and suffering because the DVD didn’t work.
    You are not entitled to extra food if your fries are overdone.
    Stop thinking it happened “on purpose”. No one tried to make a fool of you.

    • Melissa says:

      Yes! I fully agree. There’s apparently no such thing as an honest mistake on the employee’s part anymore.

  8. Simon says:

    I am “fortunate” enough to be in charge of a large ish supermarket at times. When a customer get nasty even though i am manager at that time i get security in on it. There is no no need to provoke them but at times i must admit it is hard
    People complaining need to learn to be polite, mess with my staff and you will get the legal minimum i can get away with. Be polite and non abusive and you may well get a voucher, no arguement replacement, even if its a minor fault and anything else i can swing.

  9. lee0007 says:

    Just listening can go a long way, often people just want to know their frustration is heard and to be given the opportunity to suggest what they would like to happen

  10. lizatko says:

    been printed and put on visual board

  11. Pheebs says:

    i may have missed the point of this, because i was distracted by the fact that the employee dude looks almost exactly like my 11th grade u.s. history teacher. man, i hated that guy.

  12. Thalia says:

    A fewe minutes ago I said that Sign Me Up! was the funniest thing I’ve read on this site. That is no longer true.

  13. Czernobog says:

    This comic is highly recommended. HIGHLY.

    I’ve spent the past weekend’s worth of graveyard shifts reading the archives. Hilarious.

  14. I will totally use this!


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